COVID-19 Update: Please be advised that our bricks and mortar shop remains closed indefinitely due to the current pandemic, however our website remains fully operational 24 hours per day, 7 days per week as normal.
For general enquiries with regards to our dress making fabrics or sewing accessories, the best way to contact our customer service team is by email email@example.com and they will be more than happy to assist you.
If you have a query or question relating to your order you will need to send an email to firstname.lastname@example.org quoting your order number and details about your query, and one of our designated team will respond back to you as soon as possible, during office opening times (please allow up to 48 hours during busy times).
Our website operates 24 hours per day, 7 days per week, although our customer service department is open between the hours of 07.30 and 17.00 Monday to Thursday, and 07.30 until 14.00 on Fridays.
Please note that our customer service department will be closed on the following dates during 2023 & 2024:-
25th December - Christmas Day
26th December - Boxing Day
27th December - Customer Service Closure Day
28th December - Customer Service Closure Day
29th December - Customer Service Closure Day
1st January 2024 - New Year's Day
29th March 2024 - Good Friday
1st April 2024 - Easter Monday
6th May 2024 - Early May Bank Holiday
27th May 2024 - Spring Bank Holiday
26th August - Summer Bank Holiday
25th December 2024 - Christmas Day
26th December 2024 - Boxing Day
Order Query / Customer Service Email: email@example.com
Postal Address: Sharma's Fabrics (C/O RST Group) Unit 9B, Merlin Way, Quarry Hill Industrial Park, Ilkeston, Derbyshire, DE7 4RA, United Kingdom.