COVID-19 Update: Please be advised that our bricks and mortar shop remains closed indefinitely due to the current pandemic, however our website remains fully operational 24 hours per day, 7 days per week as normal.
For general enquiries with regards to our dress making fabrics or sewing accessories, the best way to contact our customer service team is by email email@example.com and they will be more than happy to assist you.
If you have a query or question relating to your order you will need to send an email to firstname.lastname@example.org quoting your order number and details about your query, and one of our designated team will respond back to you as soon as possible, during office opening times (please allow up to 48 hours during busy times).
Our website operates 24 hours per day, 7 days per week, although our customer service department is open between the hours of 07.30 and 17.00 Monday to Thursday, and 07.30 until 14.00 on Fridays.
Please note that our customer service department will be closed on the following dates during 2022:-
3rd January - New Year’s Day
15th April - Good Friday
18h April - Easter Monday
2nd May - Early May Bank Holiday
2nd June - Spring Bank Holiday
3rd June - Platinum Jubilee Bank Holiday
29th August - Summer Bank Holiday
26th December - Boxing Day
27th December - Bank Holiday (in Lieu of Christmas Day)
28th December - Customer Service Closure Day
29th December - Customer Service Closure Day
30st December - Customer Service Closure Day
2rd January 2023 - Bank Holiday (in Lieu of New Year's Day)
Order Query / Customer Service Email: email@example.com
Postal Address: Sharma's Fabrics (C/O RST Group) Unit 9B, Merlin Way, Quarry Hill Industrial Park, Ilkeston, Derbyshire, DE7 4RA, United Kingdom.